FRESHEST CONSULTANTS

SERVICES INCLUDE BUT ARE NOT LIMITED TO:

1. Chatbot Configuration: Launch intelligent chatbots to automate conversations and support your customers 24/7. We guide you through the setup, customization, and management of chatbots to align with your service goals.

2. Issue Reporting: Facing challenges within Freshchat? Report any technical issues, and our team will swiftly address and resolve them, ensuring minimal impact on your customer service operations.

3. Workflow Customization: Enhance efficiency with tailored workflows. Our experts can assist in designing and implementing smart workflows that automate tasks, route conversations intelligently, and ensure seamless customer service experiences.

4. Application Integrations: Expand your Freshchat functionality by integrating with essential business applications. From selection to setup, we support you in integrating Freshchat with CRM, ecommerce platforms, and more to streamline communication and data flow.

5. Inbox Management: Organize and manage your team inboxes effectively. We provide strategies and configurations to ensure your team can manage conversations efficiently, prioritizing and responding to customer queries effectively.

6. Knowledge Base Creation: Empower your customers and agents with a well-organized knowledge base. Our team assists in developing, structuring, and maintaining knowledge articles that help reduce query volumes and improve resolution times.

7. Training Programs: Boost your team's Freshchat expertise with our custom training sessions. From foundational knowledge to advanced features, our training ensures your team is fully equipped to utilize Freshchat to its full potential.

Our Freshchat Administration Support service is your pathway to maximizing the impact of Freshchat within your organization. Whether you're just getting started or aiming to enhance your current setup, we're here to ensure a smooth, efficient, and effective Freshchat operation. Submit your request now and transform your customer engagement strategy.